At PK Electronics, we strive to ensure customer satisfaction with our air conditioners and refrigerators. If you are not completely satisfied with your purchase, we offer a return policy under the following terms:

1. Return Period: You can return products within 15 days from the date of delivery, provided the items are unused, undamaged, and in their original packaging.

2. Return Process: To initiate a return, contact our customer service team with your order details. Once approved, we will provide instructions for returning the item.

3. Refunds: Once the product is returned and inspected, we will issue a refund to the original payment method, excluding any shipping or handling fees, unless the return is due to a defect or error on our part.

4. Exceptions: Custom or installed products, as well as items that have been damaged or altered by the customer, are not eligible for return.

For any questions, feel free to reach out to our support team.